Terms and Conditions

Terms & Conditions – Villa-Rosa-Cebu

The general terms and conditions govern the contractual relationship between you and us.
The general terms and conditions are considered accepted by you, with your booking and completing the booking process.

1. Reservations:

After you made a reservation, you will receive a booking confirmation with all the complete booking details.
Credit cards are only needed to guarantee your booking.
For reservations a payment of 100 percent required at any time after booking.
The payment by wire transfer is required to secure your reservation.

2. Payments:

 We will contact you after you book to provide any wire transfer instructions.We accept different payment methods, as with bank transfer, via Paypal or else with Worldremit.
Our local guests can use the different payment center, such as LBC or Cebuana Lhuillier for the payment for the reservation.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
For invoices that are to be settled at the hotel, such as for food and drinks or tours, please note we only accept cash as peso, dollars or euros.
Unfortunately at the moment we do not accept credit cards.

3. Cancellations:

Cancellations must be made in writing in the form of email or letter.
Up to 45 days prior to arrival 30% of the invoiced amount will be charged as a cancellation fee.
In case of cancellation up to 14 days prior to arrival 50% of the invoice amount will be due,
up to 7 days or no-show 100% of the invoice amount will be charged.

4. Arrival/Departure:
The reference is based on agreement on arrival.
Our check in times are from 2 pm to 10 pm.
Our check-out times are from 10 am to 12 noon.
Depending on flight schedules, we offer our guests flexible check in and check out times as well as an airport shuttle service. Airport shuttle service must be reserved in advance.
Please note to inform us, about your arrival and departure time for flexible check in /out.

5. Liability:
Guests fully liable for any willful destruction.
Guest is obliged to treat the property with the necessary care.
Our hotel is not liable for personal injury or for the possession of the guests.

6. Final Provisions:
The provision of these Terms and Conditions shall not affect the validity of the remaining provisions.
Instead of the invalid provision shall be the economic substance closely approaching the invalid regulation.
The same applies to any contractual loopholes.
The correction of mistakes, particularly from clerical or arithmetical errors in written offers, confirmations or prospectuses of our hotel is reserved.
Deviations and side agreements must be recorded in writing.